Order and Delivery Terms

Order Terms

  1. The relevant order is processed once the payment has been successfully confirmed. If the order cannot be processed due to a technical issue, please contact us through our Support page.
  2. The ordered products are licensed for unlimited site usage.
  3. All products come with a minimum of 1-year guaranteed usage rights. Although the license period may differ when the purchased product is installed on the site, the user has a 1-year usage right.
  4. As the products available for order on WPThemesBox.com belong to different companies, WPThemesBox.com is not responsible for any technical malfunctions or errors. By placing an order, the customer is deemed to have accepted this condition.

Delivery Terms

  1. The delivery of purchased products will be made through the “My Downloads” tab on the My Account page.

Customer Responsibilities

  1. Customers can directly download and use the purchased products.
  2. We provide you with the latest version of the products. However, there may be some discrepancies. In such cases, the customer can request a version update for the purchased product by creating a Support request. Our support team will send you the latest version of the product as soon as possible.
  3. Customers can use the purchased products on unlimited sites. However, sharing the product files is strictly prohibited.

Order Cancellation and Refund Terms

  1. We never ask for website login information from our customers. Therefore, we cannot cancel or refund orders for the digital products we offer under any circumstances.
  2. We have carefully selected our products with our expert team to be the most beneficial for your websites in terms of SEO, Speed, Performance, Design, and high traffic.